Booking Mon–Sat 8–6 · Book online — instant confirmation · Emergency button is 24/7 for gas leaks, CO alarms, no heat or no cooling in extreme weather
Residential HVAC & Gas Service

Honest service.
Real expertise.
No surprises.

Twenty-plus years on the tools. Licensed gas technicians serving Oxford, Brant, Norfolk and Elgin counties. When your A/C quits in July or your furnace cuts out in January — we are the call you make.

The Difference

Why people call us back.

We built this business on one idea: do the work properly, explain it plainly, charge fairly. That's it. No memberships, no monthly plans, no diagnostic specials that turn into $2,000 quotes.

01

Two decades on the tools

Twenty-plus years in residential and commercial HVAC. We've seen every brand, every failure mode, every shortcut a previous tech took. That experience means faster diagnosis and fewer return visits.

02

Straight talk, no upsells

When something can be repaired, we repair it. When it can't, we'll tell you honestly — and we won't try to sell you a replacement. We don't do installs, so there's no incentive for us to push a new system.

03

Show up, fix it, done

You'll get a clear quote before work starts. A real invoice when it's finished. And a working system when we leave. If something we touched fails within 30 days, we come back and make it right — no charge.

What Customers Say

Real calls, real outcomes.

A few of the calls we've been on. Names shortened, towns kept. Google reviews land here as they come in.

Furnace died on a Friday night. Booked Saturday morning online — the tech was here by 11. Fixed for under $250. Most convenient booking and response experience I have ever had.
SarahTillsonburg
A/C started making a noise last July. He showed me the burnt capacitor, swapped it on the spot, was out the door in under an hour. Straight up.
DaveWoodstock
We've used three different HVAC companies in twelve years. Service First is the first one who actually explained what was wrong and quoted it before doing the work. The others always shocked us with "It's fixed" and a big bill we weren't expecting.
KarenIngersoll
Pool heater wouldn't start. Other guys wanted to sell me a new one. Service First found a $40 part, installed it, gone in 40 minutes.
MarkSimcoe
What sold me was the instant booking. Confirmed in 30 seconds. No phone tag. Booked Wednesday for Friday and he showed up exactly on time.
JanetAylmer
How We're Different

Compare us at a glance.

Most HVAC shops sell installs AND do repairs. That means every diagnostic call has a built-in incentive to recommend a new system. We don't sell installs — so when a $200 part will fix it, that's what we tell you.

 
Service First
Most HVAC shops
Scope
Repair-only on main systems (we DO install IAQ add-ons).
Sell installs AND repairs (every diagnostic has an upsell incentive).
Pricing
Clear quote before work starts. Real invoice. No memberships, no monthly plans.
Diagnostic specials, service-club fees, surprise add-ons.
Warranty
30-day workmanship warranty on every repair.
Often parts-only, or no warranty at all.
Booking
Online: instant confirmation in 30 seconds.
Phone: 15-second call, text-confirmed 15 seconds later.
Done and done.
Phone tag, voicemail, or "we'll call you back" forms.
What We Service

Service done properly.

Repair and diagnostic work for residential heating, cooling, and gas appliances. No furnace, AC, boiler, or water heater installs — no high-pressure sales, no padded invoices. The one exception: indoor air quality add-ons (humidifiers, HRVs, UV, filtration), which we do sell and install. We show up, fix what's broken, explain what we did.

— 01 —

Heating & Gas Appliances

Diagnostic, troubleshooting and repair on residential heating equipment and gas-fired appliances. Licensed G2 technician, TSSA registered.

  • Furnace no-heat diagnosis & repair
  • Boiler service & troubleshooting
  • Water heater repair (tank & tankless)
  • Gas fireplace & insert service
  • Pool heater diagnosis & repair
  • Home generator service (gas-fired)
  • Annual maintenance & safety checks
— 02 —

Cooling & Heat Pumps

Residential A/C and heat pump diagnostic and repair. ODP certified for refrigerant handling. Same-day service through cooling season.

  • System not cooling — full diagnostic
  • Heat pump service (cooling & heating modes)
  • Capacitor, contactor, fan motor replacement
  • Refrigerant leak detection & repair
  • Condensate line clearing
  • Pre-season tune-ups & maintenance
— 03 —

Indoor Air Quality & Add-Ons

The one category where we do sell and install. Add-ons that connect to your existing furnace or air handler — humidifiers, ventilation, filtration, UV. Sold, installed, serviced, and repaired.

  • Whole-home humidifiers (bypass & powered)
  • UV light air purifiers (in-duct)
  • Electronic air cleaners & media filter racks
  • HRV / ERV ventilation systems
  • Service & repair on any add-on we install
  • Filter swaps & seasonal IAQ maintenance
Equipment We Service

Eight categories. One trusted company.

If it heats, cools, or runs on natural gas or propane in your home — we can diagnose and repair it.

Furnaces
Gas · Propane
Air Conditioners
Central · Split
Heat Pumps
Air-source · Ductless
Water Heaters
Tank · Tankless
Boilers
Hot water · Steam
Fireplaces
Gas · Inserts · Log sets
Pool Heaters
Gas-fired
Home Generators
Gas-fired standby

Four counties, one trusted call.

Based in Tillsonburg. Servicing residential customers across Oxford, Brant, Norfolk and Elgin counties. Outside that area? Email [email protected] first so we can confirm we can get to you before you book a slot.

  • Tillsonburg
  • Ingersoll
  • Norwich
  • Woodstock
  • Delhi
  • Simcoe
  • Port Dover
  • Aylmer
  • St. Thomas
  • Brantford
  • Paris
  • Embro
Need Service Soon?

Book online. Confirmed instantly.

Skip the phone tag. Tell us what's going on with your system, pick a window that works, and your appointment is confirmed instantly. You get a confirmation email; we get the alert. See you then.

Book a Service Call →Mon–Sat · 8 a.m. – 6 p.m. response window
Book Service

Book a service call.

Tell us what's happening, pick a date and time that works, and your appointment is locked in instantly. Same-day windows often available. For after-hours emergencies — gas leaks, CO alarms sounding, no heat or no cooling in extreme weather — use the Emergency button at the top of the page. That button is monitored 24/7, every day of the year.

You'll get an instant confirmation email with your appointment details. Service hours: Mon-Sat, 8 a.m. - 6 p.m.